• Information about the incident such as when, where and how the damage occurred
  • Details about the loss or damage you're claiming for including invoices, receipts or photos
  • Information about any other people, vehicles or property involved

How long will it take?

On average it takes about 10 minutes to lodge a claim

What if I need to stop?

Don't worry - you can save your progress and complete your claim later

Important Information

RACQ Insurance may need to collect personal information from you to support you with your inquiry, assess your eligibility for any of our products or services, or to provide general support. By providing your details, you agree to RACQ Insurance collecting, holding, using, and disclosing your personal information pursuant to our Privacy Statement and Insurance Privacy Collection Notice, available from racq.com or you can request a copy.

You must tell us about the incident and make a claim as soon as possible. By completing this form you must provide us with all given information, written statements and evidence that will help us to investigate the claim. When completing this form you must not give false or misleading information. If you or any other person makes a false or fraudulent claim under your policy we can refuse to pay your claim and may also cancel your policy as allowed by law.

If you are unable to complete your claim online, please call us on 13 7202 13 7202

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We‘re having trouble matching your policy with the details you’ve provided.
Please try again or call RACQ on 13 7202 to lodge your claim over the phone.

By continuing, you confirm that you have accessed and read the Privacy Policy and Insurance Privacy Collection Notice which contains information on how RACQ Insurance collect, hold, use and disclose your personal information.

Please select how you would like to receive the one-time passcode
Please select a mobile number or email address that can receive the one-time passcode.
If you don’t have access to the above, please call us on 13 7202 to lodge your claim over the phone.
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